Refund Policy

Refund and Return Policy

At Offbeat Opulence, every piece is made just for you—crafted on demand with care, creativity, and a bit of bookish magic. Because of this custom production model, we’re unable to accept returns or exchanges for issues like incorrect sizing or misspelled personalization. We kindly ask customers to double-check all order details before completing checkout to ensure their new treasure is just right.

Damaged or Defective Items

If your item arrives damaged or has a defect, don’t worry—we’ll make it right, no fuss required. Just send us a note at info@offbeatopulence.com along with a photo and your order number. We’ll send a replacement at no cost to you, faster than you can say plot twist.

Important Notes

📚 All of our products are made to order, so we do not accept general returns or exchanges.
🖋️ Personalized items are final sale unless there is a production error.
💌 We cover all costs related to defective or damaged item replacements.

We’re here to ensure your experience is as enchanting as your favorite fantasy read. If you have questions or concerns, reach out—we’re always happy to help.

We 100% Guarantee your item to be free of defects. If you are unsatisfied, please let us know!